Name of company
Northern Pole Dance
4th floor Carliol Studio 4th
Newcastle upon Tyne NE1 6UF
Tel: 0191 4475313
Business ID no.
Regulated by the Pole Dance Community
We have a ‘No Refund Policy’ – It is your own responsibility to attend any class/course/event/workshop that you book with us, this includes events hosted at Northern Pole Dance which may or may not be organised by ourselves. This also includes events or courses or workshops that are affiliated with Northern Pole Dance. If you wish to confirm or clarify booking policies for any event please email email@example.com PRIOR to making any payment. No refund, No transfers. Please do not ask as refusal often offends.
Northern Pole Dance strives to maintain a safe, intimate environment in our classes. To keep our classes at a manageable size, class space is limited and it is important that you pre-book for each class they wish to attend throughout the month. Pre-booked students will always have first-priority on attendance; we cannot guarantee that walk-in clients will be accommodated in class. We recommend all first time students read this Terms and Conditions page in full before attending any classes. To book a class simply use the ‘Book Now’ button below and you will be taken to our online booking screens.
Please respect our other students and your instructor and arrive on time as the class will start without you if you are late. If you miss the warm-up it is your responsibility to ensure you are warmed up correctly for your own safety, it is possible that the instructor may not allow you to take the class if you are late. Please keep in mind that we do not offer refunds for missed classes. On some occasions classes may be cancelled or changed if numbers are low (very rare!) or due to weather conditions – please check our Facebook page for updates.
WE DO NOT OFFER REFUNDS AT ALL, IT IS YOUR OWN RESPONSIBILITY TO ENSURE YOU CAN ATTEND EACH CLASS YOU PAY FOR. If you cannot attend your class or party for any reason you will not be offered an alternative – this includes if you cannot take part due to medical reasons. Please do not ask for refunds as refusal may offend.
PAYG – You can pay cash or card in the studio for all pay as you go classes.
ALL INCLUSIVE – Includes all timetabled classes during the month, sorry no additional classes are included. Does not include private classes, studio events, workshops, masterclasses, courses or any additional class which is not on the regular timetable. Payment can be made at any point during the month however it will only be valid from 1st to last date of the month. It does not roll over into a new month.
1 WEEK PASS – Valid from Monday-Sunday. You are entitled to any timetabled class during that week, no private classes, studio events, masterclasses or additional classes are included. Places must be booked for classes in advance, please do not turn up without booking or you may not have a space and we hate to turn people away!
NPD reserves the right to remove any person from classes who is acting in an inappropriate manner, or who refuses to listen to the instructor on the grounds of health and safety. In extreme circumstances NPD will refuse to allow students to attend NPD, no refund will be made to any student who is removed from classes neither in part nor in full for any missed/cancelled classes. NPD Instructors have the authority to uphold this condition in the absence of one of the company partners.
You are required to complete a medical questionnaire in full prior to taking part in any NPD class. If you do not do this you will not be allowed to take part. Under 18's will require a parent to be present to sign their medical disclaimer.
You are taking part in classes AT YOUR OWN RISK. NPD uses the best available equipment and takes your safety very seriously, however as with any aerial art form this style of exercise can be dangerous. You must be willing to accept the risks you take before committing to any class. If you are under 18 years of age your parent will need to assume this risk on your behalf by signing the medical questionnaire in favour of this responsibility.
You may not drink alcohol at any NPD class or party.
Pole and Aerial Classes will hurt, you will bruise – accept it! If you don’t agree to this please take up something less exciting!